Introduction

The company with the name HYDROFLEX HELLAS SA is responsible for processing your personal data. , based in Athens, 113A Athens Avenue, Elaionas, Postal Code 10447, Telephone: 210 3412200, VAT number 082533650, Ε-mail:hydroflx@otenet.gr

Our company, founded by Athanasios Rigania and Aristoteli Eveidis, has been operating since 1989, and provides branded products, such as high pressure oil pipes and fittings, washing machines, brooms, etc. Through a wide sales network, it has now established itself as a leader in the field, not only in the Greek market but also in Cyprus and the Balkans, placing constant emphasis on product quality and customer service.

In the daily activities of the company and our website, we process data concerning natural persons, including:

• Customers

Visitors to our website

• Other stakeholders (employees, suppliers)

Our Company complies with the General Data Protection Regulation (2016/679 EU GDPR) and any other European and national legislation regarding the protection of personal data, electronic communications, etc. and undertakes to ensure at all times the protection of your Data:

• The data is collected for specific, clear and legitimate purposes and is not further processed in a manner incompatible with these purposes.
• We collect the necessary personal data for each processing purpose and process them legally, fairly and in a transparent manner in relation to the data subjects.
• We ensure that they are as accurate and up-to-date as possible and we only keep them for as long as is necessary for the purposes for which they are processed

• In any case, the criterion used to determine the storage period is based on and takes due account of the need to comply with any relevant legal requirements and the data minimization principle.
• We process Data electronically and manually and take all appropriate measures to protect personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical and organizational measures.

Collection, purpose, legal basis of processing and retention time of your data

1. DATA WE COLLECT AUTOMATICALLY THROUGH OUR WEBSITE

The website
www.hydroflex.gr uses the SSL protocol (Secure Sockets Layer) which uses encryption methods for the data exchanged between two devices (usually Computers), establishing a secure connection between them via the internet, which results in the protection of your personal data.

When you visit our website, our server collects so-called server log files, namely:

• Date and time of entry to the website.

• The amount of data sent in bytes.

• The browser and operating system you used to access the website.

• Internet protocol address (IP address), when you enter the website. The IP address is personal data along with the date and time of your visit, although we cannot identify you with this data alone.

The legal basis for which we collect your IP address and keep it in special files (log files) is our legitimate interest in processing this data in order to ensure the security of networks, information and services against accidental events or illegal or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted data (eg control of ddos “denial of service” attacks), as well as our legal obligation to provide a more secure environment for processing your personal data (GDPR article 6 paragraph 1 letter f and c). The data will not be transferred or used in any other way. However, we reserve the right to review server logs if specific indications of unauthorized use are detected.

1. CUSTOMER DATA

For the implementation of our services or the sale of products (execution of the contract between us) we collect the data of our customers such as name, address, contact details, financial data, which you provide us yourself. The purpose and legal basis for the processing of your data is the execution of a contract (GDPR article 6 par. 1b) and we keep them for the period required by tax legislation.

1. DATA WE COLLECT VIA EMAIL AND CONTACT FORM

In the context of communication between us via e-mail and the contact form, we collect your name, e-mail address and any other information you provide us. This data is stored and used exclusively to respond to your request. The legal basis for the processing of your personal data is your consent (GDPR, article 6 par. 1a). Your data will be deleted after the final processing of our communication. This will happen after the purpose and scope of our communication has been completed, provided there are no legal requirements to store such data.

1. SUPPLIER DATA

For the execution of the contract between us, we collect the data of our suppliers such as name, address, contact information, shipping information, financial data, which you provide us yourself. The legal basis for the processing of your data is the execution of a contract and our compliance with legal obligations (GDPR article 6 par. 1b and c), and we keep them for a period of time until required by tax and any other relevant legislation.

1. PAGE (PAGE) ON FACEBOOK

Our Company maintains a Page on the social networking platform of “Facebook” with the title
Hydroflex Hellas Α.E.. You can contact us through our Facebook page in order to receive more information about our services through the “send message” option. In order to answer your related queries, we collect and process your Facebook username as well as other information that is publicly available through your profile. The very sending of a message for the purpose of communication between us implies your consent to the above processing of your data.

In the event that you choose to “connect” with our page (by pressing “add”), this implies that you give your consent to see the news and promotions (via newsfeed) carried out by the Company through its Facebook page. If you do not wish to receive such updates, you can at any time press the “Delete” option.

We take all security measures (technical and organizational) for the security of data processing through Facebook, such as restricting the people who have access to the management of our Facebook account. Iatros is not responsible for the way or the means by which the Facebook social networking platform processes your data. You can find out about the processing of your data by the social networking platform Facebook via the following links here
Facebook

1. SUBMISSION OF RESUME

When you submit a resume to our Company online or at our offices, you provide us with your personal information included in your resume, such as your first and last name, education, experience, professional skills and your preferences, etc., as well as any other information you may wish to disclose to us, such as your photograph. We keep your personal data for a period of up to three years to consider the possibility of hiring you and the legal basis for processing your personal data is your consent as well as your request before entering into a contract with us (GDPR article 6 para. 1^a και 1b).

Who has access to your data? Data transfers.

Your data can be accessed by our employees as well as by any other person authorized to process your data in the course of their duties. In addition, we cooperate with third parties, natural or legal, professionals, independent consultants, etc. which provide us with commercial, professional or technical services (eg website hosting, accounting services) for the purposes listed above, and support our Company in whole or in part, in relation to our activities. As the case may be, the said natural/legal persons will act as Public or Independent Processors, Processors or persons authorized to process personal data for the same purposes mentioned above, with the same security measures and in accordance with the applicable legal liabilities.

Before the third party receives Personal Data, we must: (1) complete a privacy audit to assess the privacy practices and risks associated with those third parties (2) obtain contractual assurances from those third parties that will process Personal Data in accordance with our instructions and in accordance with this Policy and applicable law, that they will immediately notify our Practice of any Privacy or Security incidents, failure to comply with the standards set out in this Policy and existing legislation , that they will cooperate in remedying any such incident, that they will help us meet the rights of individuals set out below and that they will allow the Controller to check their processing for compliance with these requirements.

Finally, the data may be further transmitted to public authorities and institutions, as well as to our legal supporters (legal and insurance companies), for legitimate purposes.

Apart from the above, the Data will not be disclosed to third parties, individuals or legal entities and will not be disseminated.

When our Company needs to transfer Personal Data outside the EU (for example, in order to use Cloud services, or Cookies) this will be done under the terms and conditions provided for in articles 44 et seq. of the GDPR, as with your consent, the application of standard contractual clauses approved by the European Commission or in countries considered safe by the European Commission.

DATA OF MINORS.

Our company does not process information of minors.

Cookies and related technologies

Like most websites, we also use cookies and similar technologies when you access and browse the Website
us, in order to make it as comfortable and efficient as possible.

Cookies are small text files that are sent and stored on your device when you visit a website. Cookies are then sent to the originating website on each subsequent visit or to another website that recognizes this cookie. Cookies act as memory on a website, allowing that website to remember your device on subsequent visits. Cookies can also remember your preferences, improve your user experience, and tailor the ads you see to your interests. Legal basis for processing is your consent (GDPR Article 6 Par. 1 Letter a)

For more information about cookies, including how to see the cookies set on your device and how to manage and delete them, visit
www.aboutcookies.org.

Types of cookies we use:

a) Functionality cookies (necessary)

These cookies are responsible for basic functions of our website and application. They are necessary to be able to browse our website and to access its various sections. The provision of the website’s basic online services is not possible without these cookies.

b) Statistical analysis and performance cookies

These cookies collect information about how you use our website, such as the website you visited, the pages you visit most often, the browser you used, etc. We use them to analyze traffic and improve the performance of our website. They collect aggregated, anonymous statistical information, which cannot lead to the identification of the visitor.

Information about the Google Analytics service

We use Google Analytics to track traffic and improve our website Google Analytics uses cookies to store certain information, such as the duration of the visit to the website, the browser used, the location from which the visit originated and the frequency of visits. In order to access this data, we allow Google Analytics to place cookies on the hard drive of the visitor’s computer or any electronic device. The Google Analytics service belongs to the company
Google Inc.More information about your data processing policy by Google can be found
here, and also for the use of cookies in the context of the Analytics service,
here. Technical information about Google Analytics cookies is available
here.

You have the possibility to completely block the collection of your data through Google Analytics by installing the add-on in your browser:
https://tools.google.com/dlpage/gaoptout

γ) Cookies third party.

On our website we use cookies and pixels from third party providers – such as Google. Such cookies or pixels may be deployed on a website such as ours so that the visitor can be recognized and advertisements relevant to that visitor’s interests can be served. If you wish to opt out of any of these targeted advertising services, please do so using the privacy controls offered by those specific platforms.

Management of cookies

You can decide individually or collectively to accept cookies during your visit to our website You can also configure your browser in such a way that you are informed about the setting of cookies and decide to accept or block them. Each browser differs in how it manages cookie settings. This is described in each browser’s help menu, which explains how you can change your cookie settings. Follow the links below depending on the browser you are using:

Internet Explorer

Firefox

Chrome

Safari

Opera

Please note that you must adjust the settings separately for each browser and device you use. We also inform you that any restriction of cookies will prevent you from fully using some of our services and will not allow us to improve and personalize your navigation on our website.

You can find more information about cookies on the websites
www.allaboutcookies.org and
www.youronlinechoices.eu.

Alternatively, you can disable the use of cookies by third parties through their relevant service
Network Advertising Initiative.

Please note that the functionality of our website may be limited if cookies are not accepted.

Seehere in detail which cookies we use.

Rights of Subjects

You can contact us by phone, post or email at the addresses listed in paragraph (1) above, to exercise your rights under Articles 15 et seq. of the GDPR, i.e. the rights of information, access, correction, deletion (as applicable), restriction of processing or opposition to processing. You can, for example, request an updated list of people who have access to your data, receive confirmation as to whether or not we are processing personal data relating to you, check its content, source, correctness and location (also in relation to any third country), request a copy, request their correction and restrict their processing and even delete them, if applicable. Similarly, you can always report comments and submit complaints to the Hellenic Data Protection Authority, Ave. Kifisias 1-3, GR 115 23, Athens, Call Center: + 30-210 6475600 or at http://www.dpa.gr/